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© 2018 MemorialPics LLC   |   1000words@memorialpics.com   |   Terms of Service   |   Privacy Policy

CONTACT US

MemorialPics LLC

12790 FM 1560 N #832

Helotes, TX 78023

1000words@memorialpics.com

FREQUENT QUESTIONS

How long does it take to receive my order?

Orders normally ship within about 2 weeks. If you need your order sooner, please send us a message.

How large is the centerpiece?

The centerpiece is approximately .8" x 1.4".

Will the picture on the bracelet look exactly the same as the photo I submit?

The quality of the finished product(s) is directly related to the quality of the photo(s) you provide. To ensure the best results, we recommend that you upload the highest quality photo(s) possible. Additionally, the colors will not be exactly the same, but we do our best to match the colors. The only colors that we are not able to match very well are true reds, hot pinks, and purples. The special toners used in making these products simply cannot produce those colors.

Because these pictures are very small they are a little grainier than larger pictures.

What happens if I need a replacement band?

Although the picture will last virtually forever, over the years your band will wear. When you need a replacement, please contact us and we can provide you a replacement band for $10. You will need some small pliers to change the band.